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Not only are they outside the public sector, but they also directly feel the impact of new policies and services. corona extra beer crocband clog Governments cannot effectively address needs and concerns that they do not fully understand.

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of discrete communities of interest, or of place, seems to be a key factor in whether engagement initiatives really succeed, and governments are well-advised corona extra beer crocband clog to seek these out when planning their engagement strategies. Importantly, case studies have revealed that the skills and perseverance of on-the-ground public officials have been vital to achieving successful engagement outcomes. There have been some collaborative successes involving cross-jurisdictional activity that included national agencies, but these have been few and far between. [Today’s] citizens are far more educated, more knowledgeable, and more confident than their predecessors. As they use scientific knowledge and evidence of all kinds in their own lives-in everything from dietary choices to business decisions-they expect the same of their governments,

are less willing to accept that governments have privileged insights, or that government is a mysterious dark art. Instead, in fields as varied as health care or climate change, they may have access to at least as much reliable information as government and are unlikely to respect governments which ignore what is known. Perhaps the reason most commonly cited in the literature for engaging citizens is instrumental—it maximises the flow of useful knowledge to government decision-makers. The prominent British public policy adviser and consultant to the Australian Government, Geoff Mulgan, stresses this knowledge imperative, and also notes that any government that underestimates its citizens does so at its peril. The Australian National Audit Office’s Better Practice Guide, Innovation in the Public Sector, takes the argument even further, highlighting the importance of citizen engagement as a way for public servants to mitigate risk when addressing complex issues. Citizens and businesses are especially important external sources of ideas.